I understand that schedules are set each day in a binary string that represents the 96 quarter hour (15 minute) increments for that day. If the bit is set, the schedule is active for that quarter hour. That said, the SA only allows 30 minute division for schedules so I cant set it in 15 minute increments.
I have a call handler that must end on the quarter hour due to trading regulations and need to know how to set it properly. Can you please provide some detail for me? Do I just update the binary value in the Schedule table to reflect the number of qaurterly hours I need this open for on each day of the week? Thanks very much.
Updating the binary value would be a tough road to hoe at best - check out the ATM tool:
it exposes a function for adjusting schedules to 15 minute levels. You have to run it with the "/schedules" command line option for this to be exposed.
Be aware that if you edit schedules again in the SA, it will force the boundaries to 30 minutes again so be careful.