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Route calls based on caller id

ziegler.s
Level 1
Level 1

We are running CM 4.1. I would like to be able to route calls based on the calling number field (specifically calls with a blank calling number).

Any ideas?

1 Reply 1

jbarcena
Level 9
Level 9

CCM does not have the ability to route calls per calling party, only per called party.

You could use translation rules with H.323 Gateways:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

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