03-15-2007 04:34 PM - edited 03-14-2019 12:38 AM
I was wondering if anyone has any pointers as to how I can clean up the drives on our IPCC cluster. It looks like I could archive some of the log files from them to clean it up some but I don't know if the system needs those log files for any thing else. I would also be open to other ideas if anyone may have them. Thanks in advance.
03-16-2007 01:07 AM
What version of IPCC Express are you taking about? Enterprise or Express?
Regards,
Juan Luis
03-16-2007 01:17 AM
- *MIVR*.log files -> garbage
- also consider turning off traces, or just leave them minimal
Can you tell us: Express or Enterprise?
03-16-2007 09:30 AM
Hi there, we are running IPCC Express 4.0. Thank you for the help on this.
03-16-2007 10:03 AM
Czesc,
if I were you, I would delete these files:
C:\program files\vfavvid\log\EMS\*
C:\program files\vfavvid\log\JTAPI\*
C:\Program Files\wfavvid\log\MADM\*
C:\Program Files\wfavvid\log\MCVD\*
C:\Program Files\wfavvid\log\MEDT\*
C:\Program Files\wfavvid\log\MIVR\*
Don't worry, CRS has exclusive lock on the actual file, so you will get an error message when trying to delete the latest log file.
Other things you can do:
- From C:\Program Files\wfavvid\tomcat_appadmin\webapps\installs move off all *.exe files to a different location,
- check whether you have a BARS server writing some nice fat files onto the disk of the CRS server
...
That's everything I guess...
One more thing: I would not recommend playing with squeezing the databases. My colleague did it once, I don't know what he committed, but it screwed up the whole contact center.
03-16-2007 03:28 PM
Thank you for the insight. I will take care of getting those files removed and hopefully it will clear up some space (it look like there are a lot of them). We do have a BARS server but it is writing it's backups off to a file server that we have for backing stuff up. Thanks again.
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