RTMT shows no data

Unanswered Question
Mar 16th, 2007
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I am having problems with RTMT not showing any data (calls, phones, gateways, etc.). I recently upgraded my CCM from 4.0(1)sr2a to 4.2(3).


When I look at component versions in CCM, everything has a installation ID of CCM4.2(3), except 5. These show an install ID of 4.0(1)sr2a:


CcmServRTMTPlugin.exe

cdp.sys

CiscoCTLClient.exe

TABSyncInstall.exe

TraceCollectionTool.exe


Why were these not upgraded also? How do I obtain and install the current versions?

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