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Remote Access VPN using Cisco 3005

We have a 3005 VPN Concentrator terminating all of our remote access VPNs. One of the internal domain controllers went down which serves as DHCP/DNS servers for remote access VPN users. I changed the settings in numerous locations within the Concentrator configuration which has the new servers but users are still unable to connect. It gets stuck on "Negotiating Security Policy". I have confirmed from the VPN log that users are being authenticated properly. The log shows:

"Connection terminated for peer mblanchfield.

Reason: Peer Terminate, Administratively Disconnected."

"DHCP discover timeout: no response from polled servers"

"Received unsupported transaction mode attribute: 5"

3 Replies 3

Kamal Malhotra
Cisco Employee
Cisco Employee

Hi Mark,

Please make sure that when you goto Configuration | System | Address Management | Assignment, 'Use DHCP' is checked. When you goto Configuration | System | Servers | DHCP, you have the correct DHCP IP. Please also make sure that this server is pingable from the concentrator.

HTH,

Please rate if it helps,

Regards,

Kamal

Kamal,

Hi. Thanks for the response. The servers are correct and I can ping the DHCP server. The logs are vague as far as what this might be. Here is more output from the log:

367 03/19/2007 13:28:14.770 SEV=6 IKE/201 RPT=4 66.153.244.7

Group [WaveL!nk1] User [mblanchfield]

Duplicate Phase 2 packet detected. No last packet to retransmit.

369 03/19/2007 13:28:20.280 SEV=5 IKE/50 RPT=2 66.153.244.7

Group [WaveL!nk1] User [mblanchfield]

Connection terminated for peer mblanchfield.

Reason: Peer Terminate, Administratively Disconnected.

Remote Proxy N/A, Local Proxy N/A

373 03/19/2007 13:28:22.560 SEV=3 DHCPDBG/39 RPT=2

DHCP discover timeout: no response from polled servers (xid 2251547051)

374 03/19/2007 13:28:22.560 SEV=5 IP/43 RPT=2

Deleting TCP entry for device 66.153.244.7 on port 18387

The issue is resolved. I had the incorrect DHCP servers in there. When I changed them, it started working. Thanks.

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