Do you mean Forwarding Rules? If yes, then you need to do the following:
- Open a System Admin webpage (SaWeb)
- Under Call Management select Call Routing
- Select Forwarded Calls
- Just insert the Forwarding Station and the Dialed Number that appears on the Call Viewer (on Tools Depot) for the incoming call to Unity.
- Finally select where to send the call under 'Send call to'
- Save
HTH
//Jorge