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439
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Login to CRA historical report

nonosensei
Level 1
Level 1

Hi,

I have installed the CRA Historical report plugin on my computer, when I load the program, I fill my administrator login and password, and the soft tells me I have not rights to load the program. I checked my login/pass, they are admin ones..

What can I do ?

Best regards,

Etienne

2 Replies 2

tapk5
Level 3
Level 3

The reports user is not the administrator. You shall set up user in CCM, and assign report permission from IPCCX.

Wei

Alfredo Naranjo
Level 1
Level 1

Hi

you must use end users from CCM to login into CRA Historical Report, before you have to configurate the user in

CRS Admin web application

Tools>Historical Reporting>

If this helps, do not forget, rate!!