2nd Line Rings Constantly

Unanswered Question
Mar 20th, 2007
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Is there any way to stop the 2nd line presentation from ringing constantly and have it instead only ring once or twice before muting itself. We're running CCM 4.2.

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Rob Huffman Wed, 03/21/2007 - 05:13
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Hi Tim,


This can be changed on a line by line basis, have a look (in this instance maybe you would like the Ring Once option);


Device>Phone>Directory Number Configuration


Line Settings for this Device


Display (Internal Caller ID)


External Phone Number Mask


Line Text Label


Message Waiting Lamp Policy


**Ring Setting (Phone Idle) Use System Default, Disable, Flash Only, Ring Once, Ring


**Ring Setting (Phone Active) Use System Default, Disable, Flash Only, Ring Once, Ring


Hope this helps!

Rob


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