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IP Phone Agent CAD CTI server offline

m.paolelli
Level 1
Level 1

Hi all. I've this problem with IP Phone Agent. When I try to log in on the IP Phone, the service gives me an error telling: The Cisco IPCC Enterprise cti server is offline. Of course the ICM CTI Server is not offline and I've not any firewall enabled on the CTI Server. So, what's happening!? Any help will be appreciated!

1 Reply 1

Mustapha Arakji
Level 1
Level 1

I had UCCX 7.0(1) SR1.

I upgraded to SR3, and things are back to normal.

Regards,

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