thomas.chen Tue, 03/27/2007 - 12:23
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To handle emergency calls, you must configure the emergency call numbers (such as 911) so that Cisco Emergency Responder (Cisco ER) intercepts them. Cisco ER can then route the calls to the correct public safety answering point (PSAP) and transform the call as required to route the call and to enable the PSAP operator to call back the emergency caller if the initial call is disconnected.

jgentsch Tue, 03/27/2007 - 12:32
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Ok let me be clear here. I have Emergency Responder that contains 350 locations. Therefore, I need to create 350 route patterns for PSAP callback.

thomuff Fri, 06/15/2007 - 09:02
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Did you ever get an answer to your question or what did you end up doing?It sounds quite interesting.

thomuff Mon, 06/18/2007 - 12:20
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Sorry to hear that. Thanks for replying.


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