Keeping track of my customers

Unanswered Question
Mar 22nd, 2007


and one last question for today.

i have multiple customers and the number is growing, i am looking for a way to keep history of the version of all the applications running on their CCM (IPCC, CAR, CCM version, etc..) which i need them in case of disaster recovery.

what is the best pratice to do so, especially that those version changes with time.

Any experience with that?

Good day

I have this problem too.
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Gergely Szabo Mon, 03/26/2007 - 00:56


SNMP is an option here. For instance this OID:


(like C:\>snmpwalk -c public -v 2c . where is a CallManager server) gives you this result:

SNMPv2-SMI::enterprises. = STRING: "CM_CCM"

SNMPv2-SMI::enterprises. = STRING: "Publisher"

SNMPv2-SMI::enterprises. = STRING: "4.1(3.17472)"

SNMPv2-SMI::enterprises. = INTEGER: 2

SNMPv2-SMI::enterprises. = INTEGER: 1

SNMPv2-SMI::enterprises. = IpAddress:

SNMPv2-SMI::enterprises. = STRING: "StandAloneCluster"

You can write a neat little script that would do this for all CallManagers on the network.

(I need to monitor several customers as well and SNMP provides great help. If you are not familiar with it, you can check out, and the SNMP Object Navigator at )


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