SNMS pre requisits

Unanswered Question
Mar 22nd, 2007

Hello, did someone know this error "Server Runtime erro:java.lang.nullpointerException.

I have installed SNMS 1.5 on a Win2003 US SP1 R2.

first the interface didn't want to start because of Java disabled, so I have installed it , and it was working, but know I have the error above concerning Server Runtime error, and I can't get the configuration file of all my switch.

I have experience with LMS, and I used to change the backup directory for my configurations files.

What is the problem?

Do I have to reinstall all the OS end the application.

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frankzehrer Thu, 03/22/2007 - 05:26

Hi Zaydi,

do you have 1.5 or 1.5.1 installed?

What Java version is installed?

Is the Windows OS installed with english locales settings??

Best regards,


karima-zaydi Thu, 03/22/2007 - 05:33

I have Windows 2003 US SP1 R2 installed, I've installed SNMS 1.5, and I upgrade it on SNMS 1.5.1 to be compatible with the SP1.

I have installed the java Jre5, but I have desintalled it, and with netconfig the server give me the java j2re4_ ....

I have seen that the problem could be the R2 ???

do I have to reinstall it ?

frankzehrer Thu, 03/22/2007 - 06:07


thats right. The R2 is not supported. You should install a W2K3 and not the R2 Version.

Best regards,


karima-zaydi Thu, 03/22/2007 - 06:09

So I have to insatll W2K3 without the SP1, then SNMS 1.5, and then the SNMS 1.5.1,and the SP1 of Windows ?


frankzehrer Thu, 03/22/2007 - 06:41


the clou here is not to use the R2 Version of WIndows 2003.

Best regards,



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