Fax Blocked Voice Port (FXS)

Answered Question
Mar 22nd, 2007
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hi,

an outgoing fax call blocked my voice port. it stays in a busy state for days... shut and no shut doesn't put the voice port in a dorm state again, only a reload will correct it... is there any solution instead reloading the c2800?


many thanks

Correct Answer by rhugo about 10 years 1 month ago

Dino -


If you are running IOS 12.4, This seems to be attributed, possibly, to a known bug with the FXS port:

Cisco bug ID CSCse83674

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse83674

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Aaron Harrison Fri, 03/23/2007 - 05:37
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Seems odd - if you physically disconnect the cable does the port clear?


If so, use a new cable with only the necessary 2 pins cabled up.


Regards


Aaron


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dinorubio Fri, 03/23/2007 - 11:08
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we do not have access to the equipment. we must solve remotely. but it is properly cabled...


i will check the ios version..


thanks

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