CTIOS Agent Desktop Events

Unanswered Question
Mar 23rd, 2007
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We are using CTIOS Agent Desktop. Trying to develop some additional functionality.

With ICM5 we received OnAgentStateChange event during agent logging in procces.

But after change platform to ICM 7 this event is absence in agent logging proccess.

Can I capture this event in CTIOS client with ICM 7 at agent logging in procces as well?

Best regards

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carenas123 Mon, 04/02/2007 - 05:49
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OnAgentStateChange is available in ICM 7.0 as well.

Igor1906 Fri, 04/13/2007 - 01:15
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Yes its available, but if in ICM 5.0 we have received it after agetn logging in process, In ICM 7.0 don't received after that. What's wrong?


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