CTIOS Agent Desktop Events

Unanswered Question
Mar 23rd, 2007


We are using CTIOS Agent Desktop. Trying to develop some additional functionality.

With ICM5 we received OnAgentStateChange event during agent logging in procces.

But after change platform to ICM 7 this event is absence in agent logging proccess.

Can I capture this event in CTIOS client with ICM 7 at agent logging in procces as well?

Best regards

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Igor1906 Fri, 04/13/2007 - 01:15

Yes its available, but if in ICM 5.0 we have received it after agetn logging in process, In ICM 7.0 don't received after that. What's wrong?


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