Hopefully a quick question. A customer trades under multiple company names. They wish to have all four of the main DIDs coming to one Receptionist, using Attendant Console. Apparently, they have been told from someone at Cisco that it is possible to have AC show them which company is being called, i.e. which DID was originally called (obviously the translated to a DN), so as to allow the receptionist to answer the phone with an appropriate greeting for each firm.
I know that ARC Console does this very nicely, but the last time I looked at Attendant Console all it showed on each line was the calling number, not the called number!
Can anyone shed any light on this?