We have now a single IPCCX 4.0.4 Server (just IP IVR installed) with all the components installed :
- CRS Engine
- DB Component (MSDE)
- Recording and Monitoring..
We want to move to High Availability Multiple servers deployment including :
- 2 IP IVR Servers
- 2 IPCC Express Servers
After purchasing the new HA license what must we do to get the type of deployment needed?
Must we just add the new servers and install the components?
Must we move or uninstall some components from the first server (IP IVR)?
Does anyone have the right procedure to move from a non-HA Single Server to a HA Multiple servers deployment?
Thanks a lot.