call pickup notification

Answered Question
Mar 25th, 2007
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Hi community,


is there any way to give call pickup notification (in Callmanager 5.0.4) by audio or visual on the group member ip phones like it was there in older version of callmanager 4.X




thanks in advance

Correct Answer by Rob Huffman about 10 years 2 months ago

Hi Tom,


Call Pickup Notification is only available in CCM 4.2, CCM 4.3 and CCM 6.0;


Call pickup allows users to pick up incoming calls within their own call pickup group. The Cisco CallManager automatically dials the appropriate call pickup group number when a user activates this feature on a phone.


For this type of call pickup, you can configure audio and visual notification to the rest of the call pickup group members that a call is available for pickup. You can configure the following notification parameters in the Call Pickup Group Configuration window:


?Type of notification (audio, visual, both, or neither)


?Content of the visual notification message (called party identification, calling party identification, both, or neither)


?Number of seconds delay between the time the call comes into the original called party and the notification to the rest of the call pickup group members.


Call Pickup Group Notification Settings

Call Pickup Group Notification Policy


Choose one of the following notification types:


No Alert


Audio Alert


Visual Alert


Audio and Visual Alert


From this good CCM 4.2.1 doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055b53a.html#wp1022865


Here is the CCM 6.0 overview doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd805e323f.html


Hope this helps!

Rob


Edit: Mehmet, you are too fast for this 1 fingered typist :)

Correct Answer by msolak about 10 years 2 months ago

hi,


this feature is not implemented within ccm5.x. In cm 6.X this feature will be available.


regards


mehmet

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Correct Answer
msolak Sun, 03/25/2007 - 05:18
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hi,


this feature is not implemented within ccm5.x. In cm 6.X this feature will be available.


regards


mehmet

Correct Answer
Rob Huffman Sun, 03/25/2007 - 05:47
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    2017 IP Telephony, Unified Communications

Hi Tom,


Call Pickup Notification is only available in CCM 4.2, CCM 4.3 and CCM 6.0;


Call pickup allows users to pick up incoming calls within their own call pickup group. The Cisco CallManager automatically dials the appropriate call pickup group number when a user activates this feature on a phone.


For this type of call pickup, you can configure audio and visual notification to the rest of the call pickup group members that a call is available for pickup. You can configure the following notification parameters in the Call Pickup Group Configuration window:


?Type of notification (audio, visual, both, or neither)


?Content of the visual notification message (called party identification, calling party identification, both, or neither)


?Number of seconds delay between the time the call comes into the original called party and the notification to the rest of the call pickup group members.


Call Pickup Group Notification Settings

Call Pickup Group Notification Policy


Choose one of the following notification types:


No Alert


Audio Alert


Visual Alert


Audio and Visual Alert


From this good CCM 4.2.1 doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055b53a.html#wp1022865


Here is the CCM 6.0 overview doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd805e323f.html


Hope this helps!

Rob


Edit: Mehmet, you are too fast for this 1 fingered typist :)

csco11063007 Sun, 03/25/2007 - 06:00
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HI Rob,

Thanks a lot for helping me.


Accedntly i put 3 times wrong password for unity connection administrator password.So the account is now locked.


Will it come available after 24 hours or i have to do any other task or methods to enable the account.or any other steps to retrieve or enable account before 24 hours


awaiting a rapid response at my cusomer site


thanks

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