Hello, I'm trying to create a parallel hunt group (with CFNA) in a TCL script.
I can deliver the call to multiple DNs and if a handset is picked up the call is delivered correctly.
However, if the call is not answered I want to then send the call to a voicemail DN.
I have used set callInfo(alertTime) command to get the call back after the timeout and I get an event from ev_setup_done. However, I can't seem to perform another leg setup command to send the call to a VM DN.
Is there something I need to do to cancel the previous leg setup ? Do I need to recover the original leg_imcoming? I'm fairly new at TCL so I would appreciate any help here.