Looking for information about IPCC

Unanswered Question
Mar 26th, 2007
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I have CCM 4.1 and I would like have call back available for incoming calls no answered back to my operator.

I read a bit about IPCC and I saw that this feature is available in it but I have a lot of doubts of what IPCC is.

What would the most important changes in my company if I purchased it, actualy I have CCM 4.1 and Unity 4.0?.

Can I only purchase call back option?. If no, what the ost important features that this software has?.

Is it compatible with CCM 4.1?.


Thanks.

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