Can IP Communicator replace IP Softphone?

Answered Question
Mar 27th, 2007

The main feature I need is for the client application to control a 7940 phone. IP Softphone is no longer in development apparently, and I'm beginning to have some issues as CCM progresses.

I have this problem too.
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Correct Answer by Brandon Buffin about 9 years 8 months ago

Yes, you could certainly do that.

Brandon

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Brandon Buffin Tue, 03/27/2007 - 10:25

IP Communicator cannot control a phone as Softphone can. It acts as a standalone phone.

Brandon

jeremy.guenthner Tue, 03/27/2007 - 10:37

I thought you would say that, so I have been reading on the integration of the TSP with Outlook. Assuming I get that to work, if I make a contact named v-mail in Outlook could I get it to where if I "call" that contact it would check my v-mail? Then I can do the rest with Windows/Outlook dialer application.

jeremy.guenthner Wed, 03/28/2007 - 08:27

I have the correct Unity DN identified to make the described contact. But now I need to be able to "answer" calls from within Outlook. I have the TSP configured to make calls, but can't answer calls. Topic for new thread I suspect?

Brandon Buffin Wed, 03/28/2007 - 08:48

I don't know of any way to answer calls through Outlook. This may not help you now, but with CCM 5.0(4) and Presence server comes Unified Personal Communicator which will allow you to make and receive calls from your desktop. It also has video, IM, and presence functions. Take a look at the following link.

http://www.cisco.com/en/US/products/ps6844/products_data_sheet0900aecd804cab51.html

Brandon

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