BARS restore: do I need the same sevice release?

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Mar 27th, 2007
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Reinstalling CCM 4.1.3 SR3 on new hardware


I know that CCM has to be the same version when doing a BARS restore. Does that include the service release? I have the software needed to get the new server to 4.1.3 but I am unable to find SR3 on CCO. I did find SR3c but I don?t think that is the same thing.


Does the OS need to be the same also?


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gogasca Tue, 03/27/2007 - 15:32
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Yes, should be same CCM version and SR or ES

OS doesnt matter as longas it support CCM versions restored.

You may open a TAC case to get the SR.

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