Unity 4.2.1. Hoping someone can answer this as I think its fairly easy.
The scenario?. I have 6 phones, all with the same single line that is a shared line appearance across each of the 6 phones. (No other lines on the phone). I then created a generic Unity subscriber and assigned it the DN of this shared line.
The goal? I am trying to get voice mail messages left on the generic subscriber account to then get forwarded to about 10 different email accounts. Easy enough for the most part?I created a call handler that I transfer to after the generic subscriber accounts greeting. The call handler takes the message, than uses a public distribution list as the message recipient for those 10 email users.
This works in as far as the users in the DL get the email (wav file attachment), however the MWI light on the phone does come on, nor can the people can't check the messages on the phone. It says there are no new messages.
How can I keep the DL, and have the light on the phone light as well as be able to check messages from the phone.
Thanks all in advance.