Unity, direct voice mail xfer from attendant console

cjrchoi11 · ‎03-27-2007

CME and Unity integration. installed ARC express console in CME and want to direct voice mail transfer for the incoming call instead of ringing the extension. Advise please,

Thanks in advance,

Rob Huffman · ‎03-28-2007

Hi John,

Here is some info to get you started;

Transfer a Caller Directly into a Unity Express Mailbox

From this excellent doc recently posted by Markus@Cisco;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml

Hope this helps!

Rob