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users unable to authenticate on windows database

mahmoodmkl
Level 7
Level 7

‎03-27-2007 11:53 PM - edited ‎03-05-2019 03:08 PM

Hi

user are not able to use authentication information from Active Directory.

I can use ACS database authentication.

please help.

Thanks

Mahmood

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3 Replies 3

Amit Singh
Cisco Employee
Cisco Employee

‎03-28-2007 01:07 AM

Mahmood,

What is working before ?

If yes,that means your AD server is not reachable by the ACS server. Have you tried pinging the AD server and vice-versa.Also, check if network firewall is not blocking the access. Seems to be some network connectivity related issue.

HTH,

-amit singh

0 Helpful

mahmoodmkl
Level 7
Level 7
In response to Amit Singh

‎03-28-2007 03:27 AM

Hi Amit

yes it was working before.

Thanks for the reply.There is no problem from the network.I can reach the AD without any problem.

Thanks

Mahmood

0 Helpful

mbroberson1
Level 3
Level 3

‎04-03-2007 11:51 AM

Check your database mappings inside ACS. Make sure they are point to the external Windows database.

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