We are deploying IPCC Enterprise 6.0 duplexed setup at our CU with following components,
CallManager 4.1(3) SR3c
IP-IVR 3.5(3) SR3
ICM 6.0 SR9
CTIOS 6.0 SR4
During our initial testing it has been observed that PG visible interface failute takes almost 3 minutes to switchover to other side PG.We would like to know whether this failover time is standard one or is there any scope of improving the same.