IPCC Enterprise 6.0

Unanswered Question
Mar 28th, 2007

Hi,

We are deploying IPCC Enterprise 6.0 duplexed setup at our CU with following components,

Component Version

CallManager 4.1(3) SR3c

IP-IVR 3.5(3) SR3

ICM 6.0 SR9

CTIOS 6.0 SR4

During our initial testing it has been observed that PG visible interface failute takes almost 3 minutes to switchover to other side PG.We would like to know whether this failover time is standard one or is there any scope of improving the same.

Regards,

Tanmay D.

91-9892555229

I have this problem too.
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dsweeny Tue, 04/03/2007 - 09:01

I think the PG failover due to network disconnect between PG and Central controller takes something like 50 to 80 seconds.

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