I have the ability via the TSP to place calls within Outlook now, but when someone calls me Outlook doesn't "present" the call. I know the Phone Dialer with XP (dialer.exe) can do this, but then I have two different interfaces to use. I really need a simple, clean consolidated solution. Can this be done? I've seen the Unified CallConnectors, but they appear to only work with CallManager Express. I have CallManager 3.1(3)es93.