Unity patches

Unanswered Question
Mar 28th, 2007

Hi, can someone tell me where to find patches to fix this bug CSCed32773 Bug



The Cisco Unity server may reach a state where it stops accepting valid

subscribers when addressing a message. Once Cisco Unity reaches this state,

any attempt to address and send a message will fail and the conversation will

always respond with, "This message has no address."


This occurs in Cisco Unity 4.0(3) but may appear in earlier versions. The

problem occurs after the GAL (Global Address List) search returns an error

when a subscriber addresses a message.


There is no workaround. After the Cisco Unity server reaches this state, it

is recommended to reboot the server.

I have Cisco Unity Version 4.2 build 4.2(1)so i dont understand why it doesnt fix this bug.

Thanks in advance.

I have this problem too.
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eschulz Wed, 03/28/2007 - 12:52

That bug was marked resolved in the 4.0(4) release. Thus there won't be any patches for it in any later releases. If you're seeing the same symptom on a 4.2 system, then your best bet would be to open a TAC case and nail down the root cause.



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