Autoregistration Fails on Subscriber

Unanswered Question
Mar 28th, 2007

I have a CCM 4.2(3)sr1 environment with a Pub and Sub. I set autoregistration to the Publisher, phones will autoregister with no problems. When I set autoregistration to the subscriber, phones will not autoregister. I have 7961G-GE phones. I see the following debug errors on the phones webpage.

3:48:26p 24: Name=SEP0019E811E241 Load= SCCP41.8-2-1S Last=Phone-Reg-Rej

3:48:26p 24: Name=SEP0019E811E241 Load= SCCP41.8-2-1S Last=Phone-Reg-Rej

3:48:27p 6: Name=SEP0019E811E241 Load= SCCP41.8-2-1S File Not Found

Any thoughts?

I have this problem too.
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jason-calbert_2 Wed, 03/28/2007 - 14:25

You may want to double check which DN range you have specified on the subscriber. This is the most common thing that it is. Also double check to make sure which callmanager group they are in. You may also want to doulbe check the subsciber that you actually have autoregistration on. I hope this helps

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jgentsch Wed, 03/28/2007 - 14:31

When I change from the pub to the sub, I use the same DN range and partition. I have only 1 CallManager group so I know that is not an issue. Basically, I have the most simplistic configuration you can have.

7aelahi Wed, 03/28/2007 - 14:58

Change the order of your call manager group so that the CM with Auto Reg enabled is the first on the list.

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