LMS 2.6-Campus Manager Not Collecting All Device Data

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Overall Rating: 3.5 (2 ratings)
Joe Clarke Thu, 03/29/2007 - 07:53

The most likely cause of this discrepancy is that not all of the 59 discovered devices were reachable. Device Discovery will only send reachable devices into DCR, and thus to be managed by applications like Campus Manager (i.e. Data Collection). Another cause is Data Collection filters that prevent devices from being managed by Campus.

Joe Clarke Fri, 03/30/2007 - 10:59

ACS integration would not account for devices showing up as unreachable. What did you do to verify that the SNMP credentials are correct?

Joe Clarke Fri, 03/30/2007 - 13:35

Then there may be ACLs or firewalls between CiscoWorks and the device. Try using the SNMP Walk tool built into the LMS Device Center to walk the device starting from system. If this does not work, you should try enabling "debug snmp packet" on the device to see if the SNMP requests are making it. If they are not, then you will have to go hop-by-hop in the path between LMS server and device to see where the packets are being dropped.


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