Contact Center for CallManager Express (Communications Manager Express)

Unanswered Question
Mar 29th, 2007
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Not if, but when will this functionality be brought together? Even if the Contact Center is an EXTRA, EXTRA light version with only basic queueing, scripting, prompting, etc. A complete call center (PBX, v-mail, and Contact Center) on a single 2800/3800 Integrated Service Router? Small to Medium businesses would be a huge market for such.

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