Unity external VM access Question

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Mar 29th, 2007
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Is there any way to have users access their voice mail box, then press * and NOT have to enter their extension?

We would still want to require the users to enter their password...

We are using Unity 4.05 but also have 4.2 at another site...

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Overall Rating: 5 (1 ratings)
lindborg Thu, 03/29/2007 - 14:36
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You can use the "easy sign in" option - during the greeting for a subscriber you can press the key you assign to this (usually *) and it will assume it's the subscriber - you have to enter the PW only.

so go to the user input page for the subscriber you want to try and map * to go to easy sign in instead of just sign in.

if this works how you like you can use BulkEdit to mass assign this for many users.

Chris Deren Sat, 03/31/2007 - 08:04
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    2017 IP Telephony, Contact Center, Unified Communications

You can also specify alternate extesnions for each users, this way if they call from the alternate number Unity will recognize them and prompt for password only.


Jeff Garner Sat, 03/31/2007 - 10:01
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Thanks this was exactly what I was looking for... Sometimes it?s the simple things that are sitting right in front of you face?.


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