cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
354
Views
0
Helpful
4
Replies

Modify Directory Layout with CCM 5.x

jconi
Level 3
Level 3

Hello,

I would like to know if it's possible to modify the directory menu layout, when we press the directory phone button, with CCM 5.x.

For example, add the search by department for corporate directory, or remove the placed calls from the directory menu.

Thks

jp

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

Unfortunatley with the CCM appliance you have no access to the XML/ASP files to modify the layout. There is nothing you can do :-(

Chris

mchandak
Level 7
Level 7

Directory Button options cannot be changed. All this info is local to the phone (Except Corp Directory) and is not even stored on the CM. These options are builtin to the load files and there is no option to change it.

jconi
Level 3
Level 3

Thanks for the infos guys

gajolly
Level 1
Level 1

hi,

i believe there is way via external appliance CTE (Content Transformation Engine) which can fetch directry info from an intranet n using CTE u can display menu the way u want otherwise as mentioned in previous post there is no way to play with XML architecture..

hth.