Corporate Directory on 7961 phones

Answered Question
Mar 31st, 2007

I would like to link my corporate directory to my cisco phones. Can someone please help me by giving me the steps that I need and who in my organization that I should liaise with (i.e., Exchange person or AD person). Thanks!

Correct Answer by Rob Huffman about 9 years 10 months ago

Hi Thomas,

Here is some good reading for integrating CCM and AD in your organization;

Because the majority of known Cisco Unified CallManager integrations are performed with Microsoft Active Directory (AD), this chapter focuses on best practices for AD. However, most recommendations and best practices mentioned in this section also apply to the other directory product supported by Cisco Unified CallManager, the Sun/iPlanet Netscape Directory Server.

From this excellent SRND doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1068184

This chapter covers the main design principles for integrating a Cisco IP Communications system based on Cisco Unified CallManager 4.x with a corporate LDAP directory.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1043057

Installing the Cisco Customer Directory Configuration Plugin for Cisco CallManager Release 4.1(3)

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guide09186a00803f5c06.html

Active Directory and Cisco CallManager Integration Troubleshooting Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d3c48.shtml

Hope this helps!

Rob

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Correct Answer
Rob Huffman Sat, 03/31/2007 - 16:32

Hi Thomas,

Here is some good reading for integrating CCM and AD in your organization;

Because the majority of known Cisco Unified CallManager integrations are performed with Microsoft Active Directory (AD), this chapter focuses on best practices for AD. However, most recommendations and best practices mentioned in this section also apply to the other directory product supported by Cisco Unified CallManager, the Sun/iPlanet Netscape Directory Server.

From this excellent SRND doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1068184

This chapter covers the main design principles for integrating a Cisco IP Communications system based on Cisco Unified CallManager 4.x with a corporate LDAP directory.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c04.html#wp1043057

Installing the Cisco Customer Directory Configuration Plugin for Cisco CallManager Release 4.1(3)

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guide09186a00803f5c06.html

Active Directory and Cisco CallManager Integration Troubleshooting Guide

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d3c48.shtml

Hope this helps!

Rob

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