Solved: Problems with Inventory Collection RME 4.0.5

brwong6372 · ‎04-02-2007

Having a problem when running Inventory collection via RME 4.0.5 (LMS 2.6). Successfully collect inventory on all devices except for 8 switches (some 4006 and 4506). All other switches have no problem. Checked device credentials and no issues. Can ping/telnet to the switch from Device Center and also tested SNMP connectivity to Device center. No issues. The devices are discovered in Campus Manager via Device Discovery, just can't get inventory collection from RME. Any help would be much appreciated.

Joe Clarke · ‎04-02-2007

What errors are you getting trying to collect inventory from these switches? Looking at the IC_Server.log may reveal more information.

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Joe Clarke · ‎04-02-2007

What errors are you getting trying to collect inventory from these switches? Looking at the IC_Server.log may reveal more information.

brwong6372 · ‎04-02-2007

here is part of the log file..looks like some type of SNMP timeout?

brwong6372 · ‎04-02-2007

Thanks for the tip. From the log file, I was able to determine that I needed to modify my SNMP timeout settings. Thanks!