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SYSTEM ERROR: Unable to enter data because call (xxx) has ended.

Gergely Szabo
VIP Alumni
VIP Alumni

‎04-02-2007 10:51 PM - edited ‎03-14-2019 12:43 AM

Hello there,

agents are complaining, they are getting errors like <quote> SYSTEM ERROR: Unable to enter data because call (call.5002.33749152.7384) has ended. </quote>

Does anyone know what this could be?

ICM 7.0

CCM 4.1.3

CRS 4.04

Thanks very much in advance.

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Gergely Szabo
VIP Alumni
VIP Alumni

‎04-02-2007 11:39 PM

Looks like this is a known error, CTI OS troubleshooting guide helped...

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