I am trying to connect my application to CCM 220.127.116.110-1 using JTAPI and I am getting the following error. usually it means that username or password is wrong. I doublechecked the username, password, also the JTAPI library version and everything is correct. I also tried to find the description of the Reason code, but it seems to be an undocumented issue.
The application I am referring to is widely used with CCM 3.3, 4.1, 4.2 and 5.0, but I have never seen this Reason code. Anybody have some clue how to find out where the problem is?
kCtiProviderOpenFailure - CTI application failed to open provider
Login User Id:callrec
App ID:Cisco CTIManager