Have a user that knows Crystal reports well. Is there a step by step guide on how to do the ODBC connectivity. This user has the Historic Client on his Windows XP SP2 and is trying to extract the Data from the IPCC server to create his own customized report from the extracted Call Center Data. I found a Doc about it but it says to create a Account on the IPCC server and the users worksation and make them the same. But where do I set this password up? In the Windows envirement or some where in the SQL?