User Tracking multiple entries reported with different time stamps

stevejhale · ‎04-05-2007

User Tracking multiple entries reported with different time stamps. I get identical information the only difference being the last seen shows different times. How do i get the application just to show me the latest entry and not all of the history?

Joe Clarke · ‎04-05-2007

What version of Campus Manager do you have?

stevejhale · ‎04-10-2007

Version & Patch Level: 4.0.8

Sorry was away for a few days, so it looks liek I need to re initialsise ANI then. Thanks for the advice

Joe Clarke · ‎04-10-2007

If you have not reinitialized ANI since moving to 4.0.6 or higher, then, yes, you need to reinitialize the ANI database as I described in a later post in this thread.

bmasten · ‎04-09-2007

I have this same issue.

With LMS 2.5 it used to get rid of duplicate entries for same MAC addr, same IP, same device, same slot/port with different time stamps. I have many users that pull these reports to indentify dead hanger ports and now this is basically a feature that is lost. I opened a case and they said I would need to reinit campus. I need to know exactly what is going on and why this happened before I go blowing away my entire server with 350 switches setup.

Mine is LMS2.6 so the latest User Tracking 4.0.7

Joe Clarke · ‎04-09-2007

There were two bugs that were finally fixed in LMS 2.6 that caused Campus to load multiple duplicate entries (basically each time UT started). The only solution is to upgrade to Campus 4.0.6 or later, then reinitialize the ANI database.

bmasten · ‎04-09-2007

Can I just reinit UT rather than all ANI?

Joe Clarke · ‎04-09-2007

No. That will cause other problems with data synchronization. It's best to reinitialize the entire ANI database:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI