Custom NDRs possible?

Unanswered Question
Apr 5th, 2007

We have a few domains we route mail for at our organization. Is there a way to use IronPort to send NDRs from the domain the user's primary SMTP address is part of?

For example, [email protected] is expecting an email. The customer sends an email to [email protected] by mistake.

The NDR goes to the customer from [email protected] because that is how our Exchange environment is named.

So we're looking for IronPort to try and intercept these and send the NDRs from [email protected] of CompanyABC123.com, whichever is appropriate.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
jaigill Fri, 04/06/2007 - 16:31

In the case you described, the message for an invalid recipient is first accepted by the Ironport appliance. Ironport then tries to forward this message to the Exchange server, which would reject it during smtp conversation(at the 'rcpt to' command). Next, Ironport generates a bounce and forwards it to the sender.

You may configure the header 'From' address that Ironport uses when it generates a bounce messages via CLI command 'addressconfig'.

Jayshaw91_ironport Fri, 04/06/2007 - 17:54

Ok, so it can be done. I'm very new to IronPort products, so if you have an example, that'd help me to be able to work with it.

jaigill Fri, 04/06/2007 - 23:13

bubbles.run (SERVICE)> addressconfig

Current anti-virus from: "Mail Delivery System"
Current bounce from: "Mail Delivery System"
Current notify from: "Mail Delivery System"
Current quarantine from: "Mail Delivery System"

Choose the operation you want to perform:
- AVFROM - Edit the anti-virus from address.
- BOUNCEFROM - Edit the bounce from address.
- NOTIFYFROM - Edit the notify from address.
- QUARANTINEFROM - Edit the quarantine bcc from address.
[]> bouncefrom

Please enter the display name portion of the "bounce from" address
["Mail Delivery System"]>

Please enter the user name portion of the "bounce from" address
[MAILER-DAEMON]> Admin

Do you want to use the system hostname for the domain portion? [Y]> n

Please enter the domain name portion of the "bounce from" address
[None]> yourdomain.com

Current anti-virus from: "Mail Delivery System"
Current bounce from: "Mail Delivery System"
Current notify from: "Mail Delivery System"
Current quarantine from: "Mail Delivery System"

Choose the operation you want to perform:
- AVFROM - Edit the anti-virus from address.
- BOUNCEFROM - Edit the bounce from address.
- NOTIFYFROM - Edit the notify from address.
- QUARANTINEFROM - Edit the quarantine bcc from address.
[]>

bubbles.run (SERVICE)> commit

Please enter some comments describing your changes:
[]> Modified addressconfig options

Changes committed: Fri Apr 06 15:12:55 2007 PDT

Actions

This Discussion