Forwarding POTS calls to another CCME

Unanswered Question
Apr 5th, 2007

I have set up two CCME systems over the WAN. Only one of them has Unity Express, so thats where all the mailboxes reside for both systems.

I want to be able to forward calls from the PSTN for the system that doesnt have CUE to the the system that does, after hours or after no-answer.

Problem is when I set call-forward-all or call-forward-noanswer on the system that doesnt have CUE, the FXO port will just ring out.

But if I remove the forward, the local IP phone will ring, and then I can answer it and succesfully transfer the call to the other system (to an IP phone or to CUE).

I also tried setting the FXO port to plar straight to the other system. Same result...

Any ideas??

Paul.

I have this problem too.
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paul_alexander Mon, 04/09/2007 - 16:16

EXT RANGE 3xx - SITE WITHOUT AIM-CUE

!

voice-port 0/0/0

cptone AU

connection plar opx 301

impedance complex1

!

!

telephony-service

load 7960-7940 P0030702T023

max-ephones 10

max-dn 15

ip source-address 10.0.20.1 port 2000

calling-number initiator

service phone videoCapability 1

system message Pacific Internet Aust.

sdspfarm units 1

sdspfarm transcode sessions 20

sdspfarm tag 1 mtp0018babaa49a

time-zone 5

date-format dd-mm-yy

voicemail 299

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

moh music-on-hold.au

web admin system name ******* secret **********

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern .T

secondary-dialtone 0

create cnf-files version-stamp 7960 Apr 06 2007 14:25:12

!

!

EXT RANGE 2xx - SITE WITH AIM-CUE

telephony-service

no auto-reg-ephone

load 7960-7940 P0030702T023

max-ephones 24

max-dn 50

ip source-address 10.0.10.1 port 2000

calling-number initiator

system message Pacific Internet Aust.

sdspfarm units 1

sdspfarm transcode sessions 20

sdspfarm tag 1 mtp0018babaa9a6

cnf-file location flash:

time-zone 5

date-format dd-mm-yy

voicemail 299

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

hunt-group logout HLog

moh music-on-hold.au

multicast moh 225.0.0.10 port 2000

web admin system name ******* secret *********

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

secondary-dialtone 0

fac standard

create cnf-files version-stamp 7960 Apr 06 2007 14:28:52

paul_alexander Wed, 04/11/2007 - 03:44

I actually figured this one out.

When the call was being forwarded to the remote system, because the call was coming from an FXO with no caller ID it was matching the default voip dialpeer. The default voip dialpeer has h450.x supplementary services disabled!

divine007 Wed, 04/03/2013 - 02:57

I also have forwarding issues when i debug this what i have

Apr  3 10:29:09.937: //-1/3E4C383992E3/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x47D1F080, Call Info(

   Calling Number=93600193,(Calling Name=)(TON=National, NPI=ISDN, Screening=Network, Presentation=Allowed),

   Called Number=322(TON=Unknown, NPI=ISDN),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=687571

Apr  3 10:29:09.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.937: :cc_get_feature_vsa malloc success

Apr  3 10:29:09.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.937:  cc_get_feature_vsa count is 1

Apr  3 10:29:09.937: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.937: :FEATURE_VSA attributes are: feature_name:0,feature_time:1210674608,feature_id:646581

Apr  3 10:29:09.937: //687571/3E4C383992E3/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=93600193(TON=National, NPI=ISDN, Screening=Network, Presentation=Allowed),

   Called Number=322(TON=Unknown, NPI=ISDN))

Apr  3 10:29:09.941: //687571/3E4C383992E3/CCAPI/cc_process_call_setup_ind:

   Event=0x487FDE80

Apr  3 10:29:09.941: //687571/3E4C383992E3/CCAPI/ccCallSetContext:

   Context=0x497BF400

Apr  3 10:29:09.941: //687571/3E4C383992E3/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 687571 with tag 0 to app "_ManagedAppProcess_Default"

Apr  3 10:29:09.949: //687571/3E4C383992E3/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

Apr  3 10:29:09.949: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

   type=6 redirecting_number=322

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectNumber:

   type=6  Original Called Number=322, Calling Number=93600193, Calling DN=-1,

   Redirect Number=251, Redirect Reason=15

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/ccUpdateRedirectingNumber:

   type=6 redirecting_number=322

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953: :cc_get_feature_vsa malloc success

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953:  cc_get_feature_vsa count is 2

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953: :FEATURE_VSA attributes are: feature_name:0,feature_time:1210686704,feature_id:646582

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.953:  feature_vsa is 48296DA8,featname is 0

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953: :cc_get_feature_vsa malloc success

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953:  cc_get_feature_vsa count is 3

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.953: :FEATURE_VSA attributes are: feature_name:0,feature_time:1210687352,feature_id:646583

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.953: : Generating new featurevsa,inserting it

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.953:  feature call forward featname is 1

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.953: :cc_free_feature_vsa freeing 48299CE8

Apr  3 10:29:09.953: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.953:  vsacount in free is 2

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.957: :cc_get_feature_vsa malloc success

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.957:  cc_get_feature_vsa count is 3

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Apr  3 10:29:09.957: :FEATURE_VSA attributes are: feature_name:0,feature_time:1210686704,feature_id:646584

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.957:  feature call forward featname is 1

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.957: :cc_free_feature_vsa freeing 48299CE8

Apr  3 10:29:09.957: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.957:  vsacount in free is 2

Apr  3 10:29:09.961: //-1/xxxxxxxxxxxx/CCAPI/cc_find_feature_vsa:

Apr  3 10:29:09.961:  inside while in find feature_sa

Apr  3 10:29:09.961: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.961:  feature_vsa is 48299F70,featname is 1

Apr  3 10:29:09.961: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.961: : updating existing feature vsa

Apr  3 10:29:09.961: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

Apr  3 10:29:09.961:  feature call basic

Apr  3 10:29:09.965: //687571/3E4C383992E3/CCAPI/ccCallDisconnect:

   Cause Value=3, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Apr  3 10:29:09.965: //687571/3E4C383992E3/CCAPI/ccCallDisconnect:

   Cause Value=3, Call Entry(Responsed=TRUE, Cause Value=3)

Apr  3 10:29:09.965: //687571/3E4C383992E3/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Apr  3 10:29:09.969: //687571/3E4C383992E3/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x47D1F080, Tag=0x0, Call Id=687571,

   Call Entry(Disconnect Cause=3, Voice Class Cause Code=0, Retry Count=0)

Apr  3 10:29:09.969: //687571/3E4C383992E3/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Apr  3 10:29:09.969: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.969: :cc_free_feature_vsa freeing 48299F70

Apr  3 10:29:09.969: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Apr  3 10:29:09.969:  vsacount in free is 1

Apr  3 10:29:09.969: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Paolo Bevilacqua Wed, 04/03/2013 - 03:23

You are responding to a 6 years old thread, please open new thread for new problmes with a complete descirption of the problem, including calls flow, configuration, ISDN debiug, etc.

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