Screen Resolution Issue

Unanswered Question
Apr 6th, 2007
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When opening Attendant Console using a screen resolution of 1680 x 1050, the screens are blank. Lowering the resolution of my monitor fixes the problem. Is there a screen resolution limit?

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Overall Rating: 5 (1 ratings)
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gogasca Fri, 04/06/2007 - 16:29
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CSCsg86050

AC Window Greyed Out when Monitor Set to 1680x1050 resolution

Symptom:


- AC Windows is Greyed Out


Conditions:


- When Monitor Resolution is set to 1680x1050 (WideScreen)


Workaround:


- Change resolution to a lower size, i.e 1280x1024


shawnj Fri, 05/11/2007 - 08:07
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any word if there is a patch for this yet? Ran into the same issue today...

neesharm Sun, 05/13/2007 - 22:09
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The bug is in Assigned state ...that means DE are working on it ...it will be sometime before you get a Fix .....you can contact your cisco account manager if its too urgent

rgnelson Fri, 06/29/2007 - 06:23
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We found this one this morning. Our tech installed nice new 20" LCDs for our receptionists this last night, they run at 1680x1050. I've marked the bug for notifications in my toolkit, but I'm sorta surprised this hasn't been addressed yet.

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