Programming Speed dials with extensions

dgreen123 · ‎04-06-2007

Does anyone know if it is possible in Attendant Console to program a speed dial number with a "pause" so that calls with extensions can be automatically programmed in?

thisisshanky · ‎04-06-2007

Try a "," i am not sure if this will work. Will check it out today.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

dgreen123 · ‎04-06-2007

Unfortunately that did not work. I get "Invalid Telephone Number". Any other thoughts?

Rob Huffman · ‎04-06-2007

Hi David,

I guess the "," still only works on CME (BUMMER)

Telephone number to dialed. Represents a fully qualified E.164 number. Use a comma (,) to represent a one-second pause.

From this CME doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00807d62fa.html#wp1010364

For CCM it looks like Feature request/Bug CSCec41905 (ability to add pause in Speed dials) is still open :(

Hope this helps!

Rob