jreekers Thu, 04/19/2007 - 15:53
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  • Cisco Employee,

from the CTM FAQ:


Q. I cannot log in to CTM. I just installed Solaris, Oracle, and CTM, but when I launch the client and enter the username, I get the "EID-100: Fatal error: Cannot connect to EMS server. Check configuration and retry." error message. What should I do?


A. There are a variety of causes that can trigger this error message. Use these suggestions to correct this problem:


* Verify that you can ping the CTM server IP address from the CTM client.

* Verify that all of the server processes are running (Oracle, tnslistener, and CTMServer).

* Start the server in debug mode. As the root user, issue this command from a terminal console window on the CTM server: /opt/CiscoTransportManagerServer/bin/CTMServer -d . This command dumps information into the terminal console window and indicates the cause of the problem.


I hope this helps.

w_basheer Fri, 05/23/2008 - 05:49
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Thanks Sir;


This problem had been resolved.

it's more than one year.


Thanks.

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