Need Help for IPCC

Unanswered Question
Apr 8th, 2007

Dear Friends, I would like read about IPCC. Can any of our Forum friends can let me know where can i find the IPCC materials. Which course should i attend to get knowledge of IPCC. pls let me know if you know the web link to find IPCC materials.

thank you in advace.

Pls do send me if you know about IPCC



I have this problem too.
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lpezj Sun, 04/08/2007 - 23:43


You can begin to read the SRND guides regarding IPCC (Express or Enterprise) in this URL:

Take a look to the 'Cisco Unified Contact Center Enterprise 7.x Solution Reference Network Design (SRND)' if you need information regarding IPCC Enterprise. If you need information regarding IPCC Express use this one 'Cisco IPCC Express 4.0 Solution Reference Network Design (SRND)' or the version you need (3.5, 4.0 or 4,5).

Hope tgjis helps,

Juan Luis

esa786_2 Mon, 04/09/2007 - 23:06

Hi I am looking for both IPCC express and Enterprise. I want to know about the both since i am new to this, i want to learn everything. Since you are Expert in this field, can you tell me what is the diffrence between the IPCC Express and IPCC Enterprise.

I hope you will help me on this.

thank you for your effort to help me



lpezj Mon, 04/09/2007 - 23:29


In the link below you ccan find a description of the three IPCC Express versions and a comparation between the IPCC Express versions:

For a comparation between IPCC Enterprise and Express, take a look to the pdf attached.

Hope this helps,

Juan Luis


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