- Bronze, 100 points or more
Over the weekend we changed one of our remote office's gateway from MGCP to h323. Everthing seems to work fine but when we place PSTN users on hold the PSTN user hears a disconnect/busy tone, but the call does not get disconnected when I hit Resume the call can is resumed.
When we place internal users on hold its normal. ANy ideas what may be causing the disconnect tone to played when we put external calls on hold?