I have created a prototype Java application which connects to CTIOS server using the Java CIL. The application connects in monitor mode. When I put a call into a skill group which is routed to an agent, I don't get any call events until the call hits the agents extension (I should get events as the call queues). I have checked the CTIOS server log files and it does see the call before it hits the agents extension but is not sending any events to my application. This may be a coding issue or possibly configuration of the CTIOS server. Can anyone help? I attach a copy of the single java class for the application.