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CCM4.0 Backup and upgrade to 4.2

joe2065
Level 1
Level 1

‎04-10-2007 12:39 PM - edited ‎03-14-2019 08:54 PM

Hello I new to CCM. I have in lab cisco 7800 server with 4.0 installed i like to backup, and up grade to 4.2 can some one tell me how to proced with this.

Second question i have same ccm 4.0 i have 4 phones i need to connect the call manager and without poe switch. But i have local power for the phones and i have unmanged switch and 1800 router and pix 501. please help. thanks

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4 Replies 4

thisisshanky
Level 11
Level 11

‎04-10-2007 12:51 PM

According to this doc, you can directly upgrade from 4.02a to 4.2(3).

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_software_versions_comparison.html

You can download the 4.2 upgrade file from CCO

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-42

For phones to register with Callmanager, you need to setup phones with a static TFTP address or if using DHCP, your DHCP scope should have a custom option 150 defined with the ip address of TFTP server. The TFTP server should be one of the callmanager servers running TFTp service. (typically the Publisher itself)

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
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joe2065
Level 1
Level 1

‎04-10-2007 12:56 PM

I have the new 4.2 call manager software full package from cisco. What i want to know is that i want to bakcup the data before i upgrade and how do i do that

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thisisshanky
Level 11
Level 11
In response to joe2065

‎04-10-2007 01:04 PM

You will need to install BARS (Backup and Restore System). Its either available on your 4.2 discs set or you can download it from CCO. (The link i pasted before should help). Using BARs you have to dump the database into a tar file and move it off the server. I usually take a system backup using Ghost, Acronis etc just in case.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
0 Helpful

thisisshanky
Level 11
Level 11
In response to thisisshanky

‎04-10-2007 01:48 PM

Also this document should have detailed steps.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_installation_guide_chapter09186a00807202d7.html

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
0 Helpful
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