I would like to create the ability to change the user connected to a phone.
Here's what I mean:
- normally user A is connected to phone B, so phonecalls to A are sent to phone B.
- user A moves to another office, where phone C is located. We now want to be able to tell the CCME that user A is now connected to phone C, no longer to phone B.
I'm working on a TAPI-application that preferably should be able to include this functionality as well.
Is it possible to create this functionality programmatically?
If you know CME you probably already know more than I do.. I've never actually installed a CME, I've just seen a few config files.
One thing that may be of use.. when you define the service, defined it as http:///path/app.jsp?device=#DEVICENAME# ..
That'll result in each phone appending
?device=SEPXXXXXXXXX when making the request so you already know the SEP No when a phone calls the service, which should help you identify which phone to edit on the CME.