Line appearance in the Phone

Unanswered Question
Apr 11th, 2007

Hi,

I am having 7940 IP Phones with 2 lines configured for separate extensions. One is used for VOIP calls and the second is used for PSTN calls.

On th phone instead of individual directory numbers I want to have "VOIP" and "PSTN" in the display. Is this possible?

Thanks,

Pete

I have this problem too.
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gogasca Wed, 04/11/2007 - 04:23

Hi Pete,

Yes, go to CCMAdmin | Device | Phone | Look for the Directory Number and configure that under Line Text Label.

rob.huffman Wed, 04/11/2007 - 04:27

Hi Pete,

You can use the Line Text Label to accomplish this. Have a look;

Directory Number Configuration Page

Line Settings for This Device

Display (Internal Caller ID)

External Phone Number Mask

**Line Text Label**

Message Waiting Lamp Policy

Ring Setting (Phone Idle)

Ring Setting (Phone Active)**

Line Text Label

Use this field only if you do not want the directory number to show on the line appearance. Enter text that identifies this directory number for a line/phone combination.

Suggested entries include boss's name, department's name, or other appropriate information to identify multiple directory numbers to secretary/assistant who monitors multiple directory numbers.

Setting applies only to the current device.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed74c.html#wp1245287

Hope this helps!

Rob

EDIT: Gonz, you are too fast for this one fingered typist :)

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