VPN cant ping other subnets

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Apr 11th, 2007
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i have a cisco vpn concentrator 3000 series that cant ping the branch office subnets. i havent made any changes and it worked before. i can ping devices on the same LAN as the vpn. any ideas?


thanks in advance.

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Hieu Cao Wed, 04/11/2007 - 16:06
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Do you have a default route and static route in the VPN? If they're not there, then add them to the VPN device.


hth,

hieu

jerry.mcrae Wed, 04/11/2007 - 16:28
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default -> 65.x.x.x

172.16.1.0/255.255.255.0 -> ethernet 1 private

along with others for example

10.10.0.0/255.255.0.0 -> ethernet 1 private

Hieu Cao Wed, 04/11/2007 - 17:04
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There's a "router address" field that should point to your internal device that does the routing (ie: l3 switch). Is that field empty? If it's blank, then try filling in the gateway ip address.


Take a look at the System Status under Monitoring, is Memory Status "green" or "red". If it's red, you'll need to reboot the vpn box.



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